Hello,**I bought two tickets for a concert back in July. I bought these tickets to spec...
GetHuman1473270's customer service issue with StubHub from November 2018
Help with my StubHub issue
Next: our robot will wait on hold for GetHuman1473270 to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1473270's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1473270 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman1473270's own words
Hello,**I bought two tickets for a concert back in July. I bought these tickets to specifically watch The Migos perform. These were for my brother’s birthday because he’s a big fan and always wanted to see them. The Migos cancelled their performance right before the concert was supposed to start. Stubhub promised it’s buyers that we are buying our tickets with confidence. My concert was not rescheduled and therefor I would like a refund for the two tickets I had bought. This is false advertising when I buy a ticket and the ticket is saying I will see this artist and that’s not what happens. This is an abuse of stubhub. **Thank you, ***Rebecca Estrin
GetHuman1473270 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman1473270 fixed the problem
We are waiting for GetHuman1473270 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.