Hi! So I bought a ticket for a concert this morning but I bought it under a guest accou...

GetHuman1220647's customer service issue with StubHub from September 2018

3 views
 | 
1269 similar
 | 
0 following
Help with my StubHub issue
First: share to improve GetHuman1220647's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1220647 to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1220647 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman1220647's own words
Hi! So I bought a ticket for a concert this morning but I bought it under a guest account. The purchase went through right after. A couple hours later, I went back to that internet page where I bought the ticket & it reloaded & I’m unable to get that page back. I checked my bank account however & it says that I haven’t been charged for the ticket yet. I will buy it again, but I am afraid of getting double charged. Is there anything you guys can do for me? Thank you.
GetHuman1220647 did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman1220647 fixed the problem
We are waiting for GetHuman1220647 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would StubHub email you?
This email address isn't valid
Follow this issue
See how GetHuman1220647 fixes it.
This email address isn't valid

StubHub

Customer service issue
Reported by GetHuman1220647
Sep 28th, 2018 - 2 mons ago
I have an issue with StubHub too
Not resolved
Seen by 3 customers so far
Similar issue to 1269 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1220647 started working on this issue
Sep 28th 12:35am