Hi! So I bought a ticket for a concert this morning but I bought it under a guest accou...
GetHuman1220647's customer service issue with StubHub from September 2018
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Before contacting them, items GetHuman1220647 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
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Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman1220647's own words
Hi! So I bought a ticket for a concert this morning but I bought it under a guest account. The purchase went through right after. A couple hours later, I went back to that internet page where I bought the ticket & it reloaded & I’m unable to get that page back. I checked my bank account however & it says that I haven’t been charged for the ticket yet. I will buy it again, but I am afraid of getting double charged. Is there anything you guys can do for me? Thank you.
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