I am furious at the run around I got with a purchase on stuhub. I purchased * tickets f...

GetHuman-raulamy's customer service issue with StubHub from September 2018

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The issue in GetHuman-raulamy's own words
I am furious at the run around I got with a purchase on stuhub. I purchased * tickets for a concert order**********. As soon as I purchased the seats number showed up as ***-*** and I knew this venue did not have those numbers as seats. I contacted you and you contacted the seller who advised he had the wrong seat numbers listed as well as the price. Was then told someone would call me with replacement tickets at no extra cost. Talked to * more ppl and again was promised replacement tickets at no extra cost. Called again today and someone called the replacement team who said sorry tickets are too expensive to replace! Really?? So the seller has no reprecussion just me?? He gets his tickets back and his problem is corrected as for me, I just get lied to over and over. We have two homes. One in Houston and Los Angeles. I will be contacting all news stations for both cities and let them tell the public how you do business. Also, we sell lots of tickets on stubhub for MLB and will not be using you no longer.
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StubHub

Customer service issue
Reported by GetHuman-raulamy
Sep 22nd, 2018 - 3 mons ago
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GetHuman-raulamy started working on this issue
Sep 22nd 7:27pm