Dear Stubhub, I am writing to you out of frustration and dissatisfaction with your serv...

GetHuman1037224's customer service issue with StubHub from August 2018

Help with my StubHub issue
The issue in GetHuman1037224's own words
Dear Stubhub, I am writing to you out of frustration and dissatisfaction with your service. I had bought tickets to the American Music Awards. About * hours after I purchased the tickets, I received an email saying that my order was cancelled. The email did not address the issue, when I called the person on the phone was no help and seemed bothered by my phone call. She was giving me no information only an attitude. Should you keep doing this or letting this kind of situation continue, you will have nothing but sellers in your site and no buyers. I have bought tickets many times before but honestly I rather pay more from other sites.
GetHuman1037224 did not yet indicate what StubHub should do to make this right.
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StubHub

Customer service issue
Reported by GetHuman1037224
Aug 26th, 2018 - 4 mons ago
I have an issue with StubHub too
Fixed
Seen by 3 customers so far
Similar issue to 924 others
0 customers following this
Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman1037224 started working on this issue
Aug 26th 1:36am
GetHuman1037224 indicated the issue is not fixed yet.
Aug 26th 12:50pm