I just got an email saying that our tickets for the Nov. ** Duke at Clemson at football...

GetHuman981413's customer service issue with StubHub from August 2018

Help with my StubHub issue
Top Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman981413's own words
I just got an email saying that our tickets for the Nov. ** Duke at Clemson at football game were ready to print.*They are the wrong tickets. The tickets we received via email are for a game that was played on Nov. ** in **** -- Pitt at Clemson.*We ordered tickets on June **, ****, for the Nov. ** Duke at Clemson football game -- Lower Sideline Section S, Row N. We already have paid $***.** for them. *Please respond ASAP. My mobile phone number is ***-***-****.*Bryan Black
GetHuman981413 did not yet indicate what StubHub should do to make this right.
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How GetHuman981413 fixed the problem
Calling StubHub's customer support number: ***-***-****
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StubHub

Customer service issue
Reported by GetHuman981413
Aug 12th, 2018 - a yr ago
I have an issue with StubHub too
Fixed
GetHuman981413 shared how to fix
Seen by 10 customers so far
Similar issue to 778 others
0 customers following this
Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman981413 started working on this issue
Aug 12th, 2018 3:27am
GetHuman981413 indicated the issue is not fixed yet.
Aug 12th, 2018 5:12am
GetHuman981413 indicated the issue is not fixed yet.
Aug 12th, 2018 5:12am
GetHuman981413 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 10:40am