I ordered a ticket and the seller is not able to send the ticket in time because she is...

GetHuman-colinshi's customer service issue with StubHub from July 2018

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The issue in GetHuman-colinshi's own words
I ordered a ticket and the seller is not able to send the ticket in time because she is out of town. My order was canceled which is fine. I have trust issues with my other order which is due Oct ** ****. I would like to exchange the Phish Vegas ticket for mobile ticket if possible. I have trust issues now with these third party sellers. I really would like to cancel the tickets because I am a very upset about the service
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StubHub

Customer service issue
Reported by GetHuman-colinshi
Jul 26th, 2018 - 10 mons ago
I have an issue with StubHub too
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Seen by 3 customers so far
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Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman-colinshi started working on this issue
Jul 26th, 2018 12:19am
GetHuman-colinshi indicated the issue is not fixed yet.
Jul 27th, 2018 3:14am
GetHuman-colinshi indicated the issue is not fixed yet.
Jul 29th, 2018 1:20am