We purchased tickets at MLB.com which are offered through StubHub. The game we purchas...

GetHuman916336's customer service issue with StubHub from July 2018

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The issue in GetHuman916336's own words
We purchased tickets at MLB.com which are offered through StubHub. The game we purchased tickets to was in Baltimore, we live in Colorado. The game was cancelled for rain and rescheduled to August, which we can't attend due to living in Colorado. We would like to exchange our tickets for tickets to the Nationals or Phillies when we are TDY in August (**th or **th). But, it seems our only option is to sell our current tickets...for less money? We would rather exchange for like tickets and pay the difference if necessary. Can you help?
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StubHub

Customer service issue
Reported by GetHuman916336
Jul 25th, 2018 - 10 mons ago
I have an issue with StubHub too
Fixed
Seen by 5 customers so far
Similar issue to 644 others
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Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman916336 started working on this issue
Jul 25th, 2018 6:22pm
GetHuman916336 confirmed the issue is fixed. Hooray!
Jul 28th, 2018 8:04pm