I few weeks ago I listed * tickets to a Monsta X concert on August *rd and the listing...

GetHuman908875's customer service issue with StubHub from July 2018

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The issue in GetHuman908875's own words
I few weeks ago I listed * tickets to a Monsta X concert on August *rd and the listing went perfectly. Then a few days ago I made the price lower and it was still fine but when I opened a new tab to look at what prices ticketmaster was selling the same type of tickets for, the listing disappeared on my stubhub account. I looked in all of the sales and listing options on my account like the active, pending, deactivated, and expired but my tickets never showed up. I know I never switched stubhub accounts and I also didn't try putting the tickets for sale on ticketmaster. I then tried putting the same tickets on sale again on stubhub because they weren't there anymore but when I tried it said that my tickets were listed already and to check my deactivated listings but my listing still wasn't there. I also never got an email saying that they were sold and I checked every tab on stubhub to see if I accidentally missed them but they still weren't there. I want to know what happened to my tickets because those were very expensive and I don't want them to go to waste.

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StubHub

Customer service issue
Reported by GetHuman908875
Jul 23rd, 2018 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 628 others
0 customers following this

Timeline

GetHuman908875 started working on this issue
Jul 23rd, 2018 5:28pm

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