I purchased tickets for Texas Rangers Friday July ** night game. These tickets were gr...

GetHuman-perryke's customer service issue with StubHub from July 2018

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The issue in GetHuman-perryke's own words
I purchased tickets for Texas Rangers Friday July ** night game. These tickets were great. However, I also purchased a parking ticket in Lot J right next to the stadium so I could get to the game early and my kids could get some autographs. This did not happen because my ticket scanned as invalid! I got to the ball park * hours early and had to go to the ticket office. Once at the office they told me I had to go to the Home plate ticket office and see a supervisor. They reprinted it at swore to me it would work now. After fighting traffic and making it back to the parking lot it still scanned as invalid. At this point I am pissed off and the parking lot attendant calls a supervisor before things get out of hand. The supervisor told me to just take the parking spot and they will take care of it if someone comes for the same spot. So, instead of getting to watch warmups and get some autographs we made it to our seats for the first pitch. Thanks for nothing StubHub! I paid $** for parking and spent * hours dealing with bull **** I was trying to avoid! This was my first time using StubHub and probably will be my last! I will stick with the official websites to avoid your Bull ****!
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StubHub

Customer service issue
Reported by GetHuman-perryke
Jul 21st, 2018 - a yr ago
I have an issue with StubHub too
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Seen by 8 customers so far
Similar issue to 618 others
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Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman-perryke started working on this issue
Jul 21st, 2018 9:14pm
GetHuman-perryke indicated the issue is not fixed yet.
Jul 21st, 2018 10:20pm
GetHuman-perryke indicated the issue is not fixed yet.
Jul 21st, 2018 10:21pm
GetHuman-perryke indicated the issue is not fixed yet.
Jul 22nd, 2018 2:02am
GetHuman-perryke indicated the issue is not fixed yet.
Jul 23rd, 2018 3:23am
GetHuman-perryke indicated the issue is not fixed yet.
Jul 24th, 2018 9:09pm
GetHuman-perryke indicated the issue is not fixed yet.
Jul 24th, 2018 11:41pm
GetHuman-perryke indicated the issue is not fixed yet.
Jul 25th, 2018 1:47am