I bought tickets from you for a show in Charlotte NC- Bonnie Raitt with James Taylor. B...

GetHuman-angiemet's customer service issue with StubHub from June 2018

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The issue in GetHuman-angiemet's own words
I bought tickets from you for a show in Charlotte NC- Bonnie Raitt with James Taylor. Bonnie is sick and had to cancel. She is the ONLY reason I spent that much on tickets. I asked for a refund from you guys well before the show... the rep was rude and more... he basically refused to let me speak a manager. Anyway, I told him that I was going to file a dispute with my credit card company... he was over the top and I felt like I was being mistreated AND ripped off. Now you guys are fighting my complaint and offered me a $*** credit to my account and then you blocked access to my account. How is that fair? You told the credit card company that I was getting a credit and there is no way for me to access it? Please... this is crazy and not fair.*I trust that StubHub will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-angiemet
Jun 28th, 2018 - 10 mons ago
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GetHuman-angiemet started working on this issue
Jun 28th, 2018 2:37pm