Bought a ticket and want to make sure it went through but it also said their was proble...

GetHuman744885's customer service issue with StubHub from June 2018

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The issue and preferred resolution, in GetHuman744885's own words:
Bought a ticket and want to make sure it went through but it also said their was problem with the card and do not know why because the card is good. I still want to get the ticket and see if anyone can help me. *Thank you
I trust that StubHub will make this right and come up with a resolution that is fair.
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StubHub

Customer service issue
Reported by GetHuman744885
Jun 3rd, 2018 - 19d ago
I have an issue with StubHub too
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Seen by 3 customers so far
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Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman744885 started working on this issue
Jun 3rd 1:27pm