I signed in and tried to close my account. As soon as I pressed the "close account" but...

GetHuman-tykessoc's Close Account issue with Stripe from August 2020

Help with my Stripe issue
The issue in GetHuman-tykessoc's own words
I signed in and tried to close my account. As soon as I pressed the "close account" button, I was directed to enter a code that was sent to my phone. I entered the code and was immediately signed out. I tried to log back in multiple times and was told that my password or email was incorrect. Finally, I was able to bypass the sign in page and was directed to the page that ensures that I am not a robot. I had to answer the questions multiple times and was still not able to sign back into my account to ensure that it was actually closed.

GetHuman-tykessoc did not yet indicate what Stripe should do to make this right.

How GetHuman-tykessoc fixed the problem

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Stripe

Close Account issue
Reported by GetHuman-tykessoc
Aug 4th, 2020 - 7 months ago
Fixed
Seen by 5 customers so far
Similar issue to 615 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-tykessoc started working on this issue
Aug 4th, 2020 12:32am
GetHuman-tykessoc confirmed the issue is fixed. Hooray!
Aug 6th, 2020 8:30pm

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