Hello there,**I think this is a huge misunderstanding, we didn't have any dispute from...

GetHuman-cursosme's customer service issue with Stripe from May 2020

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The issue in GetHuman-cursosme's own words
Hello there,**I think this is a huge misunderstanding, we didn't have any dispute from our side, what happened is that we by mistake were doing testing online, we were using my sisters credit card, her name is Karetin Montoya, actually the card is block so we thought that there was not going to be an issue.**The problem that we were trying to fix we couldnt simulated on local so we try live, basically when we click on the pay button we werent gettin anything back, we thought that the button werent working so we kept on trying, then after you mail us and block us i checked the payments module on my account and i find out that we were actually doing real trys to pay every time we press the pay button, we will never ever go back and do testing live, we are learning, i really sorry for this inconvinience, promise it wont happen again.**Please give us another chance, you can check on our facebook page the opinions from our customers https:**www.facebook.com*cursosmedestetica*reviews* all of our customers are happy so far, we are just trying to get them an online easier way to pay, please double check, call us and let me answer all you questions.**Thanks for taking the time of checking on this e-mail.

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Customer service issue
Reported by GetHuman-cursosme
May 19th, 2020 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 802 others
0 customers following this
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GetHuman-cursosme started working on this issue
May 19th, 2020 12:08am