The Customer Portal provides Rapid* customers with a centralized place to go to create...

GetHuman-ffvees's Close Account issue with Stripe from March 2020

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The issue in GetHuman-ffvees's own words
The Customer Portal provides Rapid* customers with a centralized place to go to create, track, and manage requests for technical support. Whether you need help troubleshooting or reporting an issue, the Customer Portal is where you should go to get assistance from the Rapid* Support Team.**Accessing the Customer Portal*You can access the Customer Portal directly from the Rapid* Insight platform. All you have to do is log in to https:**insight.rapid*.com*login with your Insight credentials and go to the Help menu to launch the Customer Portal. You can also access the Customer Portal directly.**If you've been a Rapid* customer for a while, you'll notice the following changes to your support experience:**You can only access the Customer Portal from the Insight platform. You will no longer be able to log in to the Support Portal using your old credentials.

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Stripe

Close Account issue
Reported by GetHuman-ffvees
Mar 1st, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 858 others
0 customers following this

Timeline

GetHuman-ffvees started working on this issue
Mar 1st, 2020 1:25am

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