estoy teniendo el inconveniente de que a pesar que mi cuenta ha sido verificada mediant...

GetHuman1383204's customer service issue with Stripe from October 2018

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Stripe doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1383204 will need to dig through the advice provided by Stripe, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1383204 can let us know if they help or not.
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The issue in GetHuman1383204's own words
estoy teniendo el inconveniente de que a pesar que mi cuenta ha sido verificada mediante el EIN de mi LLC.**Al integrar mi cuenta de stripe con mi tienda de Shopify.**Esta se gener* un error que informan que mi cuenta no puede realizar cargos en vivo, al momento de intentar realizar una compra a trav*s de mi tienda para poner a prueba la pasarela de pagos stripe.**Ahora me aparece en mi cuenta de Stripe que hay un pago fallido por parte de una persona y que se realizar* un reembolso supuestamente porque seg*n un correo de stripe, este tarjetahbiente independientemente de que parezca haber autorizado el pago, pareciera ser que no lo consinti*. Indicandome tambi*n que Stripe no podr* soportar mi negocio.**La verdad es que en ning*n momento he realizado un cobro.**pero lo que si s* es que muchas personas han querido comprar en mi tienda mediante tarjeta de credito(con la pasarela de pagos stripe que tengo integrada) y no han podido.**Independientemente de que aparezca verificada.**Les agradezco su respuesta, ya que el equipo de soporte t*cnico de Stripe se demora demasiado en Responder, tomando en cuenta que han eliminado el medio de cont*cto *gil que ten*an por Livechat y Tel*fono

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Stripe

Customer service issue
Reported by GetHuman1383204
Oct 20th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 387 others
0 customers following this

Timeline

GetHuman1383204 started working on this issue
Oct 20th, 2018 9:26pm