The phone number I am trying to move to a new phone has no minutes left. I have MS and...

GetHuman6137471's Transfer Phone Number issue with Straight Talk from June 2021

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Phone number, Address on account, and Name on account
The issue in GetHuman6137471's own words
The phone number I am trying to move to a new phone has no minutes left. I have MS and have had difficulty trying to install the new phone and add time to the new phone. The phone number I want to move is ***-***-**** and the serial number of the phone is *** *** *** *** *** and the sim card number is *** *** *** *** *** *** **. I have purchased a straight talk unlimited charge card but it will not allow me to open the new phone as it has no time left. How do I move this number to the new phone and get the $**.** charge I paid for to the new phone.

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Straight Talk

Transfer Phone Number issue
Reported by GetHuman6137471
Jun 1st, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 4956 others
0 customers following this

Timeline

GetHuman6137471 started working on this issue
Jun 1st 11:58pm
GetHuman6137471 indicated the issue is not fixed yet.
Jun 2nd 8:43am
GetHuman6137471 indicated the issue is not fixed yet.
Jun 2nd 11:56am

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