Today * -**- **** ,I went to Wal-Mart in Hereford Tx. and paid for refill or add time w...

GetHuman-cantulau's customer service issue with Straight Talk from March 2021

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The issue in GetHuman-cantulau's own words
The cashier or sale clerk that work at wal-mart phone Dept. always do the transaction for me , ... Today * -**- **** ,I went to Wal-Mart in Hereford Tx. and paid for refill or add time which I still have * more days left of service, and I didn't receive a feedback from straight talk saying, Thank You for adding air time or refill, service end April ***, etc. I want to know if the transaction was successful,, card * **************, my phone number is ***-***-**** ,, I've been using straight talk card for like ** yrs,,my appreciation for you answer and help will be grateful, Thank , One more thing, I'm hard on hearing, I have a severe hearing loss,, I mostly comunicate by text msg,, and by reading lips,,,
No, no frustration,,nothing like that at all,, I always get a text msg saying * Thank You for Adding air Time all the time, and this is the first time I didn't receive one in ** yrs,,I just want to know if the transaction was completed,,,

GetHuman-cantulau did not yet indicate what Straight Talk should do to make this right.

Like ** years at least,
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Straight Talk

The same service I always use,,Straight Talk card
Customer service issue
Reported by GetHuman-cantulau
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 4774 others
0 customers following this

Timeline

GetHuman-cantulau started working on this issue
Mar 20th 3:16am