After ** years with you I am in complete shock with how I have been treated the last tw...

GetHuman4333200's customer service issue with Straight Talk from February 2020

Help with my Straight Talk issue
First: share to improve GetHuman4333200's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4333200's own words
After ** years with you I am in complete shock with how I have been treated the last two days. Two days filled with hours of literally begging for an answer as to why after placing an order you would take the payment then cancel the order. Seems odd to me. I still have no idea what happened, or why you think you should get paid without delivering the order. The answer i was offered after many many many hours of trying to make sense of this was that after * attempts to deliver it was cancelled. I'm pretty sure thats a made up story. the order was canceled less then a day after being placed. How could you have possible even got it here let alone make three attempts to deliver it? Also if you are just going to make up a story why wait * days to tell it? I have bragged to every one i know for the last ten years about how great Straighttalk was. Now it seems I was just lying to all them folks. which makes me feel like a dirt bag. Thanks for that. I can't even count how many times i was told to just call. Just call? Really you charge me for a phone and service but fail to deliver then tell me to call. I can assure you I found no humor in that. I can not believe what a sadistic group you are there and how very wrong I was about you. Considering my experiences over the last two days with StraightTalk I imagine you are reading this with pride instead of the shame you should have.**Sincerly,**Never a customer again

GetHuman4333200 did not yet indicate what Straight Talk should do to make this right.

How GetHuman4333200 fixed the problem

We are waiting for GetHuman4333200 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Straight Talk's attention and get better help faster. Tap below to get started.
Having Straight Talk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Straight Talk

Customer service issue
Reported by GetHuman4333200
Feb 6th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 5262 others
0 customers following this
Items needed
Phone number
Address on account
Name on account

Timeline

GetHuman4333200 started working on this issue
Feb 6th, 2020 5:49am
GetHuman4333200 indicated the issue is not fixed yet.
Feb 10th, 2020 1:14pm
GetHuman4333200 indicated the issue is not fixed yet.
Feb 11th, 2020 6:18am
GetHuman4333200 indicated the issue is not fixed yet.
Feb 11th, 2020 6:19am
GetHuman4333200 confirmed the issue is fixed. Hooray!
Feb 11th, 2020 6:21am
GetHuman4333200 indicated the issue is not fixed yet.
Feb 11th, 2020 6:21am