(***) ***-*****I have contacted you guys numerous times in chat and by phone. I bought...

GetHuman3847173's customer service issue with Straight Talk from October 2019

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The issue in GetHuman3847173's own words
(***) ***-*****I have contacted you guys numerous times in chat and by phone. I bought a hotspot and a $**.** prepaid card ..cost of both was $**.** got to use it not even for ** minutes then was in the red on signal thought it needed more data so I purchased **.** card again nothing contacted straighttalk a few times was finally told it was not working right sent the faulty device back and paid for the return which was $**.** to send because I thought the lady meant for me to send..she didn't let me know straight talk would send a return package...still to this day after contacting again and again nothing has been returned to me but $**.** back into my account this doesn't even begin to pay me back for what I have spent. I honestly can not believe how I have been treated on this...will not recommend straight talk to anyone mostly for the run around and incompetence it has provided to me. So yes thank you straight talk for nothing!

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Straight Talk

Customer service issue
Reported by GetHuman3847173
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 13417 others
0 customers following this

Timeline

GetHuman3847173 started working on this issue
Oct 29th, 2019 11:56am
GetHuman3847173 indicated the issue is not fixed yet.
Oct 31st, 2019 6:20pm
GetHuman3847173 indicated the issue is not fixed yet.
Nov 1st, 2019 12:31pm
GetHuman3847173 indicated the issue is not fixed yet.
Nov 1st, 2019 12:31pm
GetHuman3847173 indicated the issue is not fixed yet.
Nov 3rd, 2019 1:20pm

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