I had spoken with an agent last week about my Moto g* being stolen. My name is Kathrine...

GetHuman-shoogabe's Lost or Stolen Phone issue with Straight Talk from October 2019

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The issue in GetHuman-shoogabe's own words
I had spoken with an agent last week about my Moto g* being stolen. My name is Kathrine Downs. the agent had told me that he had put the phone on the stolen list and that is would be unuseable, the person that has mine phone is still using the phone with a sim card in it that doesn't belong in the phone. the phone number linked to the SIM being used is ********-**** the person that stole the phone, his name is Danial Busby. The IMEI number to my Moto phone is*************** and the SIM card * that goes in the moto phone is ********************, I have the SIM card in my possession. I want the Moto phone disabled completely, I need all of the data wiped out. I cannot call in because of course I have no phone. Please fix this! Sincenerly, Kathrine I Rodgers downs. The security PIN for my account is ****.

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Straight Talk

Lost or Stolen Phone issue
Reported by GetHuman-shoogabe
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 13044 others
0 customers following this

Timeline

GetHuman-shoogabe started working on this issue
Oct 18th, 2019 12:56am