Booking * ********** on booking .com**This has been booked by Agoda to booking .com by...

GetHuman-anaare's customer service issue with Straight Talk from May 2019

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The issue in GetHuman-anaare's own words
Booking * ********** on booking .com**This has been booked by Agoda to booking .com by mistake on my behalf Ana Regalado. I have already made my booking for said period of may ** to May ** in Agoda with confirmation *********. I called Booking .com yesterday to verify from whom did these reservation came from because I never received any confirmation of any reservation from Booking .com. The customer service mentioned that it was booked by Agoda to booking .com.*I had dn email a talked with one of your Agoda customer service in April when I print d out the booking and it says the date of booking was May * instead if May **. So right after I booked and print the same hour, I realized the mistake and requested Agoda to revised it to May ** so I do not have to pay double as it was an honest oversight of date on my side which she Agoda emailed me on the correction. But I do not know how come Agoda booked me in booking .com. Kindly help me as I am now in the hotel since yesterday and cannot join any tour as I am awaiting to talked to booking .com since whole day yesterday and now with Agoda since contacting is quite difficult. I have spent my vacation just calling and talking to people in front office to find out what's wrong and calling booking.com where I found out that Agoda was the one who booked under my name and now trying to reach to Agoda. Kindly helped me out before my holiday is up just waiting here anxiously for clearance of this issue. Pls do not charged me * * rooms booking .com n *rooms in Agoda in the same day.

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Straight Talk

Customer service issue
Reported by GetHuman-anaare
May 30th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 9297 others
0 customers following this

Timeline

GetHuman-anaare started working on this issue
May 30th, 2019 12:47am

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