I attempted to activate a phone number today with the SIM Number...
GetHuman-chimamir's tech support issue with Straight Talk from March 2019
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The issue in GetHuman-chimamir's own words
I attempted to activate a phone number today with the SIM Number *** *** *** *** *** *** ** and a service plan. Neither of these have been used before. However, when I activated the phone, it gave me a number that is already in use at my household. In doing so, it canceled the original plan and deactivated that phone. I have called and called to straighten this out and have gotten nowhere and it is ridiculous. I don't know why y'all keep giving me an already-active number and keep beating around the bush but it is angering me. I need a working phone, yet you keep taking a housemembers phone away from him and wasting his money in the process. The two phones are not associated and therefore should not be fighting over the same freaking number. I want him to have his original plan and I want to have a number that isn't already activated in someone else's name with the time I activated it with. How do y'all even ***** up this bad?
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