I attempted to activate a phone number today with the SIM Number...

GetHuman-chimamir's Technical support issue with Straight Talk from March 2019

73 views | 7620 similar | 0 following
Help with my Straight Talk issue
Next: our robot will wait on hold for GetHuman-chimamir to get a Straight Talk rep on the line!
Always use the GetHuman Phone to call Straight Talk. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-chimamir's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chimamir may need:
Phone number, Address on account, and Name on account
The issue in GetHuman-chimamir's own words
I attempted to activate a phone number today with the SIM Number *** *** *** *** *** *** ** and a service plan. Neither of these have been used before. However, when I activated the phone, it gave me a number that is already in use at my household. In doing so, it canceled the original plan and deactivated that phone. I have called and called to straighten this out and have gotten nowhere and it is ridiculous. I don't know why y'all keep giving me an already-active number and keep beating around the bush but it is angering me. I need a working phone, yet you keep taking a housemembers phone away from him and wasting his money in the process. The two phones are not associated and therefore should not be fighting over the same freaking number. I want him to have his original plan and I want to have a number that isn't already activated in someone else's name with the time I activated it with. How do y'all even ***** up this bad?

GetHuman-chimamir did not yet indicate what Straight Talk should do to make this right.

How GetHuman-chimamir fixed the problem

We are waiting for GetHuman-chimamir to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Straight Talk's attention and get better help faster. Tap below to get started.
Having Straight Talk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chimamir fixes it.
This email address isn't valid

Straight Talk

Technical support issue
Reported by GetHuman-chimamir
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 73 customers so far
Similar issue to 7620 others
0 customers following this


GetHuman-chimamir started working on this issue
Mar 27th, 2019 4:21am