My phone is working right now but I received both an email and text message from Straight Talk saying my service will end soon UNLESS I SWITCH OVER TO MY NEW PHONE. I do not have this phone. I ordered this phone but I never received it. I was told that it was returned to you - Straight Talk. I am ** and live alone most of the time. I need my phone to work.

GetHuman2598841's customer service issue with Straight Talk from March 2019

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The issue in GetHuman2598841's own words
My phone service has been cut. I have been a straight talk customer since ****. *My phone service should be good through April *. My number is ***-***-****.*My service was transferred to a new phone which I never received. HELP!!!
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Straight Talk

Customer service issue
Reported by GetHuman2598841
Mar 26th, 2019 - 24d ago
I have an issue with Straight Talk too
Fixed
Seen by 6 customers so far
Similar issue to 7610 others
0 customers following this
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Timeline
GetHuman2598841 started working on this issue
Mar 26th 6:50pm
GetHuman2598841 shared this issue with friends on Facebook
Mar 26th 6:51pm
GetHuman2598841 indicated the issue is not fixed yet.
Mar 29th 8:32pm
GetHuman2598841 indicated the issue is not fixed yet.
Mar 29th 8:37pm
GetHuman2598841 indicated the issue is not fixed yet.
Mar 29th 8:44pm