I added a service plan to my existing * that is not currently active. It added it to my...

GetHuman-tmcamelc's customer service issue with Straight Talk from December 2018

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The issue in GetHuman-tmcamelc's own words
I added a service plan to my existing * that is not currently active. It added it to my reserve whichni have no access to? I try to activate my phone with new * and will not let me do anything. Just has me go through all the bs to tell me i can't do anything to contact customer service and of course been closed or after hours blah blah. When I try to call it gives me Verizon customer service??? I have to deal with this every time and I'm really over it!! Every time its wait for ** to ** hrs and its really stupid how I pay for a service that I can't even use. Every **** time its some excuse and ive paid for this now what do u need to do to fix it now!!! So I'm without a phone and I'm just out the money now it looks. So if this can't be quickly resloved then how can I get my money back i paid for this pathetic service??? And I'm not waiting a week or longer for a refund if u can't get working pronto. Thanks

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Straight Talk

Customer service issue
Reported by GetHuman-tmcamelc
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 4908 others
0 customers following this

Timeline

GetHuman-tmcamelc started working on this issue
Dec 26th, 2018 3:12am

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