GetHuman-jteamrhi's customer service issue with Straight Talk from December 2018
Help with my Straight Talk issue
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The issue in GetHuman-jteamrhi's own words
ACTIVATE THE **** $*** PHONE ... Ordered phone thru your Smart Pay for Straight Talk! I have for two days to activate new phone and the IMEI number is invalid for my new iphone! Customer service keeps giving me the run around!! I am totally PISSED OFF! A $*** phone and i cant get it activated! Smart Pay reps said they would exclination on my phone and a supervisor would correct the problem! Now when I call back to Smart Pay I get the recording on hold for ** minutes then survey come on and then it hangs up on me (*) consecutive times!!! Someone needs to correct the phones IMEI number in your system and activate My **** phone!! The website show my phone is active ( IT IS NOT)!! My straight talk number is ********** IMEI for new phone is:***************. You guys need to replace my new iphone or fix the EMEI number so I can activate! And you need to give (*) FREE MONTH OF SERVICE FOR MY TOTAL INCONVIENCE AND WASTE OF MY TIME ON THE PHONE!!!
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