added service to wrong account need to fix or refund

GetHuman1475151's customer service issue with Straight Talk from November 2018

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The issue in GetHuman1475151's own words
refill monthly service ... bought a unlimited service plan and added to wrong account. I want to get it applied to the right account or refund. don't have a phone to call them. and they cant refund over chat
lack of options, easy to take my payment but no assurance to what it was applied to, I have a security pin for a reason
refunding asap or adding it to the rite account
* months
chatted w cust service all day
I have an issue with Straight Talk too
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Straight Talk

straightalk unlimited prepaid
Customer service issue
Reported by GetHuman1475151
Nov 3rd, 2018 - a mon ago
I have an issue with Straight Talk too
Not resolved
Seen by 5 customers so far
Similar issue to 3507 others
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Timeline
GetHuman1475151 started working on this issue
Nov 3rd 4:11am