I was told that when I activate my new straight talk phone that my number from my old...

GetHuman1380454's customer service issue with Straight Talk from October 2018

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The issue in GetHuman1380454's own words
I was told that when I activate my new straight talk phone that my number from my old straight talk phone would transfer and my old phone would shut off. It has not trasfered and my old phone has not shut off. I was told it would take ** hours. Its been more than that. ** hours was up at * oclock yesterday afternoon. But yet it says my phone is activated. But nothing has transferred not my Phone number or my contacts and it still wont let me use it
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Straight Talk

Customer service issue
Reported by GetHuman1380454
Oct 20th, 2018 - a mon ago
I have an issue with Straight Talk too
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Seen by 1 customer so far
Similar issue to 3172 others
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Timeline
GetHuman1380454 started working on this issue
Oct 20th 11:04am