Hello my name is Brandy wing and I have recently opened a straight talk account or thro...
GetHuman1369747's customer service issue with Straight Talk from October 2018
Help with my Straight Talk issue
First: share to improve GetHuman1369747's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1369747 to get a Straight Talk rep on the line!
Always use the GetHuman Phone tocall Straight Talk. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1369747 may need:
Phone number, Address on account, and Name on account
The issue in GetHuman1369747's own words
Hello my name is Brandy wing and I have recently opened a straight talk account or through phone number ***-***-**** I recently reported that phone stolen because I had a ex-boyfriend issue and he had stalled my phone they had told me that my phone had been deactivated not telling me that I have I done that I would have to wait three days to get my account back and gave me a code to put in in three days and that if I had got another phone I can move my account to that phone so I got another phone with in five minutes and called back and they told me that I cannot do it for three days and telling me I would have to purchase another $** straight talk card and a phone and get a new account until my account could open again so I had went and purchased a $** straight talk card and $*** phone through straight talk and then had to buy a bring your own phone $** kit so I Dead and it was a ***-***-**** and the imei Number being *************** and the new Sim number being **** **************** and they said that the phone was acting I have called back several times I cannot make or receive call time or text time and they had told me that they would give me a call back for different times within ** minutes to see if the phone worked I have not received a phone call I have not heard from straight talk and it has been several days now I need help with this problem please or I’m going to have to move to different carrier
GetHuman1369747 did not yet indicate what Straight Talk should do to make this right.
I have an issue with Straight Talk too
How GetHuman1369747 fixed the problem
We are waiting for GetHuman1369747 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.