Ordered a iPhone ********* and smartpay has taken out a payment but no record of phone...

GetHuman1221196's customer service issue with Straight Talk from September 2018

Help with my Straight Talk issue
The issue in GetHuman1221196's own words
Ordered a iPhone ********* and smartpay has taken out a payment but no record of phone status when it will be delivered
GetHuman1221196 did not yet indicate what Straight Talk should do to make this right.
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Straight Talk

Customer service issue
Reported by GetHuman1221196
Sep 28th, 2018 - 21d ago
I have an issue with Straight Talk too
Fixed
Seen by 5 customers so far
Similar issue to 2694 others
0 customers following this
Items needed
Phone number
Address on account
Name on account
Timeline
GetHuman1221196 started working on this issue
Sep 28th 3:43am
GetHuman1221196 indicated the issue is not fixed yet.
Sep 29th 7:36pm
GetHuman1221196 indicated the issue is not fixed yet.
Sep 30th 11:28pm