My last straight talk phone was stolen a few days ago. I reported it and got went and p...

GetHuman1153160's customer service issue with Straight Talk from September 2018

4 views | 2483 similar | 0 following
Help with my Straight Talk issue
First: share to improve GetHuman1153160's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1153160 to get a Straight Talk rep on the line!
Always use the GetHuman Phone to call Straight Talk. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1153160's own words
My last straight talk phone was stolen a few days ago. I reported it and got went and purchased the same phone today. I was told it would be ** hours for my phone to be activated and for my phone number and data to be switched over to this new phone and that is ok I'll wait. I figured out how to get old pictures from a account that I backed everything up to and now that I have switched phones all of the older pictures are still there but some of the newer ones that if like to have are not showing up when I go to restore my information. Would this be happening because it can't fully restore itself until my phone setup is complete and has data and a number, or is there something that I am not doing right to be able to get these pictures onto my new phone.

GetHuman1153160 did not yet indicate what Straight Talk should do to make this right.

How GetHuman1153160 fixed the problem

We are waiting for GetHuman1153160 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Straight Talk's attention and get better help faster. Tap below to get started.
Having Straight Talk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1153160 fixes it.
This email address isn't valid

Straight Talk

Customer service issue
Reported by GetHuman1153160
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2483 others
0 customers following this
Items needed
Phone number
Address on account
Name on account

Timeline

GetHuman1153160 started working on this issue
Sep 17th, 2018 3:46am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies