I have been texting my son for a month now and over the weekend I was unable to get my...

GetHuman771087's customer service issue with Straight Talk from June 2018

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The issue in GetHuman771087's own words
I have been texting my son for a month now and over the weekend I was unable to get my messages to him, but someone else got them. They were rude to me and told me to stop texting them. I verified the number and it was the same number as my son has. I finally got him to call me after leaving a message on facebook. He sent me a message which I received and I messaged him right back and it was undeliverable. So, I am assuming the other party blocked my messages. This is very frustrating, as he has a very dangerous job and we need to be able to communicate. One thing that he told me yesterday was he changed carriers because he didn't have good service where he is located, but kept the same *. *If you could kindly check into this. That other person was not helpful at all in helping me try to figure out what is wrong. My number is ***-***-****(Jackie Thacker), my son's * is ***-***-**** (Adam Thacker). I don't know who the new carrier is and I am not even sure that this is my problem, but at least it will be a start. I will be unavailable until after *:**, but will check my email as soon as I get home. Thank you in advance for your time. Also, I have sent him money thru paypal and gave this * to paypal. The money has not moved so, it is becoming a big problem.
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Straight Talk

Customer service issue
Reported by GetHuman771087
Jun 11th, 2018 - 9 mons ago
I have an issue with Straight Talk too
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Seen by 2 customers so far
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GetHuman771087 started working on this issue
Jun 11th, 2018 12:33pm