can't understand the man over the phone when I called - change service to a new phone...

GetHuman-allshook's customer service issue with Straight Talk from April 2018

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Help with my Straight Talk issue
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Phone number, Address on account, and Name on account
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The issue and preferred resolution, in GetHuman-allshook's own words:
change service to a new phone ... can't understand the man over the phone when I called
SIM card number is not recognized????
to get service switched without a lot of h***le.
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Straight Talk

Trying to set up service on new phone with same number
Customer service issue
Reported by GetHuman-allshook
Apr 18th, 2018 - 3 mons ago
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Seen by 6 customers so far
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Timeline
GetHuman-allshook started working on this issue
Apr 18th 9:41pm