Shopping at Wallingford CT, North Colony Rd, store this afternoon. Used one of the smal...

GetHuman-patanne's customer service issue with Stop & Shop from April 2020

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The issue in GetHuman-patanne's own words
Shopping at Wallingford CT, North Colony Rd, store this afternoon. Used one of the small carts.*Back panel of cart which should only move forward opened backward as I was shopping --Groceries fell out of cart - went to pick up a jar of Polanar Preserves - cut my thumb on broken glass. Bled on several items - explained at checkout so they would not come in contact with the blood. Staff was nice and young man accompanied me to the car so he could disinfect the cart.*THIS SHOULD NOT HAVE HAPPENED.*Especially under the current circumstances - Covid-**. Carts should be maintained.*Would take very little time and effort on the store's part.*Pat Taylor

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Stop & Shop

Customer service issue
Reported by GetHuman-patanne
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 47 others
0 customers following this

Timeline

GetHuman-patanne started working on this issue
Apr 15th 8:24pm

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