Good afternoon,**I shipped * pairs of Jordan ** University Golds around a week ago. A d...

GetHuman5183520's customer service issue with StockX from August 2020

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The issue in GetHuman5183520's own words
Good afternoon,**I shipped * pairs of Jordan ** University Golds around a week ago. A day after I dropped them off I recieved a notification that the orders had been cancelled even though I had already dropped them off. I only got a recipt for one because I had never had an issue like this until now. The order numbers are ********-******** and ********-********. I have tried to contact you before when this first happened and I am yet to get a response. Below I attached a picture of the recipt for order number ********-******** and the tracking for that order saying it was delivered. I did not get a recipt for order number ********-******** and I can no longer find the tracking on your website so if you look at the tracking on your end I’m sure it says delivered as well considering they were dropped off at the same time. I look forward to hearing from you.

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Customer service issue
Reported by GetHuman5183520
Aug 20th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 670 others
0 customers following this

Timeline

GetHuman5183520 started working on this issue
Aug 20th, 2020 8:08pm
GetHuman5183520 indicated the issue is not fixed yet.
Aug 21st, 2020 12:33am
GetHuman5183520 indicated the issue is not fixed yet.
Aug 21st, 2020 3:44am
GetHuman5183520 indicated the issue is not fixed yet.
Aug 26th, 2020 5:37am

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