Money was taken out of card I switched didn’t think I had on file as payment also my hu...

GetHuman2886901's customer service issue with Stitchfix.com from May 2019

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The issue in GetHuman2886901's own words
Money was taken out of card I switched didn’t think I had on file as payment also my husband doesn’t even have the ***$ in is acct to cover the payment so idk how yal took it out. Secondly I never went into my account and checked out because clearly I haven’t had the funds. Now my husbands account is way over drafted and now we can’t pay our rent and bills. Angry angry angry. Also usually when there’s insufficient funds I get a email from you guys saying didn’t receive payment prob with card so how all of a sudden yal can get it out. Very disturbing. Pls refund or something. Also cancelling my subscription immediately..
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Stitchfix.com

Customer service issue
Reported by GetHuman2886901
May 8th, 2019 - a mon ago
I have an issue with Stitchfix.com too
Fixed
Seen by 7 customers so far
Similar issue to 1799 others
0 customers following this
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Timeline
GetHuman2886901 started working on this issue
May 8th 3:53pm
GetHuman2886901 indicated the issue is not fixed yet.
May 8th 8:56pm
GetHuman2886901 indicated the issue is not fixed yet.
May 9th 5:41pm
GetHuman2886901 confirmed the issue is fixed. Hooray!
May 11th 10:48pm
GetHuman2886901 confirmed the issue is fixed. Hooray!
May 13th 1:23pm