I received an order of * items and returned *. I thought the slacks were going to be...

GetHuman1332414's customer service issue with Stitchfix.com from October 2018

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The issue in GetHuman1332414's own words
I received an order of * items and returned *. I thought the slacks were going to be $** after the $** fee was subtracted from the price of $**. I need confirmation that I was only billed $** for a pair of slacks. I just received notification of another $** charge. What exactly have I been billed for and have you sent another order? Name is Susan Cox and my e-mail is *****@***.com.
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Stitchfix.com

Customer service issue
Reported by GetHuman1332414
Oct 12th, 2018 - 4d ago
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GetHuman1332414 started working on this issue
Oct 12th 3:03pm