The beginning of last month i joined the StitchFix Subscription service and paid for my...

GetHuman-lizbethb's customer service issue with Stitchfix.com from September 2018

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The issue in GetHuman-lizbethb's own words
The beginning of last month i joined the StitchFix Subscription service and paid for my very *st box, I have been waiting and waiting, *st Patiently, BUT extremely excited about it so as patiently as humanly possible. *After * weeks and STILL NO PACKAGE, i DEFINITELY became much less patient, but still made ABSOLUTELY NO complaints, not even attempting to make contact with customer service to inquire the reason behind the waitingperiod. **I assumed that,like many other subscription services, they ship at a specific day to every single customer, and so i kept waiting. *BUT after it had LITERALLY passed an actual FULL MONTH, still ABSOLUTELY NOTHING, I then opened up the app i previously downloaded & installed, which then IMMEDIATELY saw that you had already delivered to my address along with also made repeated attempts to reach me because of you NEVER receiving returns nor additional payments for items kept.*So now I'm attempting to contact your company to inform someone that I have still NEVER gotten ANYTHING at all. The package, tho, had been delivered, (i checked) BUT left outside Less than arms reach from sidewalk so almost a* ***% GUARANTEE it was stolen after dropped off... *Obviously though, because I have heard SO MANY GREAT REVIEWS AND ABSOLUTELY I STILL DEFINITELY REALLY HOPE TO BEGIN YOUR SUBSCRIPTION SERVICE AS SOON AS POSSIBLE, *I TRULY AM VERY MUCH HOPING THAT YOU CAN FILE NECESSARY FORMS ABOUT LOST PACKAGE, AND SHIP OUT ANOTHER BOX AS MY FIRST SHIPMENT, SO THAT I CAN ULTIMATELY FINALLY BE ABLE TO EXPERIENCE THE LONG OVERDUE FEELING THAT I HAVE BEEN TRYING TO PATIENTLY WAIT TO BE GIVEN AT THE TIME OF UNVEILING... *OH, AND OF COURSE, OBVIOUSLY ALSO DESPERATELY WANTING TO RECEIVE, OPEN, SEE, AND THEN AT LAST, FINALLY ALLOWED TO TRY ON THE ITEMS THAT MY PERSONAL STYLIST SELECTED ESPECIALLY INTENDED FOR ME....

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Stitchfix.com

Customer service issue
Reported by GetHuman-lizbethb
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 910 others
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GetHuman-lizbethb started working on this issue
Sep 14th, 2018 6:47pm
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Sep 14th, 2018 6:48pm