billed way before I expected, caused an overdraft and I am very upset!

GetHuman994393's customer service issue with from August 2018

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The issue in GetHuman994393's own words
nothing, I am brand new! ... I am brand new to Stitch Fix. I set a date a few days later than my pay date (Aug **) so that I would not be billed ahead of time (when there is no money in my account) and I was billed Aug. * and this caused my account to overdraft and charge me $**! This is NOT a good way to start with a new customer and I already want to cancel before even receiving my first box! The email on my account is *****@***.com.
this caused my bank account to be overdrawn and cost me $**!
giving me a credit of $** for my overdraft and changing the date on which they bill. I had no idea it would come out about ** days before I expected an order.
I am brand new and won't be a customer for long if this is not resolved.
I have no idea what to do. I am brand new to this company.
I have an issue with too
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I was trying to start as a new customer
Customer service issue
Reported by GetHuman994393
Aug 15th, 2018 - a yr ago
I have an issue with too
Not resolved
Seen by 4 customers so far
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GetHuman994393 started working on this issue
Aug 15th, 2018 1:18pm