GetHuman698009's customer service issue with Stitchfix.com from May 2018
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The issue in GetHuman698009's own words
Exchange for a longer pair ... I received a pair of Kut From The Kloth jeans size *s. Does this mean * short? If there is a * that is longer I would like to exchange them. I’m holding my order until I hear back from you and will send everything back together if I do end up exchanging them for a longer pair.
I have the tags and I won’t send my return package back until I hear from them because if I can exchange them I want to mail everything back at once.
I’d like an email within the ** hour timeframe they promise
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