I wanted to return my entire order that I received from Stitch Fix, but forgot to put t...

GetHuman-shaekeal's complaint issue with Stitchfix.com from May 2018

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The issue in GetHuman-shaekeal's own words
I wanted to return my entire order that I received from Stitch Fix, but forgot to put the jeans in the envelope. I immediately emailed them and they didn’t reply, but they billed me for the jeans. I want to get another envelope to return the jeans, get a credit for the jeans and cancel my subscription. This service is not for me!! There is not even a phone number to call customer service!! I would never do business with a company like that!!!
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Stitchfix.com

complaint issue
Reported by GetHuman-shaekeal
May 1st, 2018 - a yr ago
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Timeline
GetHuman-shaekeal started working on this issue
May 1st, 2018 8:44pm
GetHuman-shaekeal indicated the issue is not fixed yet.
May 1st, 2018 10:15pm