I tried yesterday evening to log in to my account and had * time "your user name is wro...

GetHuman-bsmarc's customer service issue with Sterling Bank & Trust from August 2020

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The issue in GetHuman-bsmarc's own words
I tried yesterday evening to log in to my account and had * time "your user name is wrong"**** How is that possible when my user name is store to "remember me" ?*** How is that possible when i have not changed my user name since my last transaction (**.**.***)**I have contacted the customer service with respect to this problem but up till now, there is no response.**I have only one attempt left but i don't want my account blocked. So I need to know if the the two failed attempts are still valid after ** hours of the failed attempts.

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Sterling Bank & Trust

Customer service issue
Reported by GetHuman-bsmarc
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 426 others
0 customers following this

Timeline

GetHuman-bsmarc started working on this issue
Aug 3rd, 2020 6:02pm