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GetHuman3177920's Track order issue with Stein Mart from July 2019

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The issue in GetHuman3177920's own words
I was trying to see why I had not received the reorder of the dress in size **. If it is not available, I should be notified of that and money refunded. ... I ordered a black dress on May ** at the stein mart store in canton, Oh. The dress was too large so I returned it via USPS to the return address on the parcel I received around June **,reordering it in a smaller size. As of July *, I have not received the dress and can not locate it. Please check on this. I am Minnie Catherine Miller * Oak Pointe Drive, Coshocton, OH *****
This is frustrating because I have called,checked with the Stein Mart store where it was ordered. I get NO satisfaction from anyone. I have called to several numbers but get run around.
They could make this right by solving my problem with the dress or money back.
I have been a customer for * years, having bought * sweaters and * dresses.
Tried everything I know to try.
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Stein Mart

mail order
Track order issue
Reported by GetHuman3177920
Jul 1st, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 18 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman3177920 started working on this issue
Jul 1st, 2019 6:15pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 1st, 2019 6:16pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 1st, 2019 6:16pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 2nd, 2019 1:23pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 2nd, 2019 1:23pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 2nd, 2019 1:23pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 2nd, 2019 1:23pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 2nd, 2019 1:23pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 3rd, 2019 1:53am
GetHuman3177920 indicated the issue is not fixed yet.
Jul 4th, 2019 9:11pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 4th, 2019 9:11pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 4th, 2019 9:18pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 4th, 2019 9:22pm
GetHuman3177920 indicated the issue is not fixed yet.
Jul 4th, 2019 9:22pm

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