hi, i purchased the Rival *** wireless gaming mouse around Black Friday..**however, fro...

GetHuman-devmbout's customer service issue with SteelSeries from January 2019

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The issue in GetHuman-devmbout's own words
hi, i purchased the Rival *** wireless gaming mouse around Black Friday..**however, from the jump, the mouse always seems to work properly whenever IT wanted. the mouse can be almost dead or fully charged, and my Thumb Button * (B*) will randomly stop working sometimes whenever i’m wireless.. however as soon as i plug the mouse back in, B* is fine. i’ve tried it while dead, while charged, doesnt matter.. all the software is up to date, and i’ve tried to re-sync the mouse and all the fancy stuff.. this is an expensive mouse and i’m not getting my moneys worth
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SteelSeries

Customer service issue
Reported by GetHuman-devmbout
Jan 14th, 2019 - 9 mons ago
I have an issue with SteelSeries too
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GetHuman-devmbout started working on this issue
Jan 14th 10:43pm