Microphone appears to be defective. Sometimes i can make it pick up my voice very loudl...

GetHuman-transpla's customer service issue with SteelSeries from October 2018

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The issue in GetHuman-transpla's own words
Microphone appears to be defective. Sometimes i can make it pick up my voice very loudly, most of the time its very low. If i move the microphone even slightly it turns low again. Ive had this issue from the get go but only recently discovered it could actually be much louder. I assumed the low volume was normal. I have the Steelseries Arctis * Blutooth and i use it with Discord mainly from my phone.
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SteelSeries

Customer service issue
Reported by GetHuman-transpla
Oct 19th, 2018 - a mon ago
I have an issue with SteelSeries too
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Seen by 2 customers so far
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Timeline
GetHuman-transpla started working on this issue
Oct 19th 5:07pm
GetHuman-transpla shared this issue with others over email
Oct 19th 5:08pm