Hello I bought the Steel Series Rival *** Optical mouse and the sensor is way too sensi...

GetHuman-mirdrit's customer service issue with SteelSeries from October 2018

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The issue in GetHuman-mirdrit's own words
Hello I bought the Steel Series Rival *** Optical mouse and the sensor is way too sensitive. even if my mouse is not on the pad i can still move it around if im close to it, which results in a really bad experience when im gaming, because everytime i flick and raise the mouse a bit it just switches directions. How can i fix it?
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SteelSeries

Customer service issue
Reported by GetHuman-mirdrit
Oct 12th, 2018 - 8d ago
I have an issue with SteelSeries too
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Seen by 2 customers so far
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GetHuman-mirdrit started working on this issue
Oct 12th 7:19pm