I was just got my Arctis * Steel series headset and plugged it in and it wasn’t working...

GetHuman-owenmc's customer service issue with SteelSeries from October 2018

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The issue in GetHuman-owenmc's own words
I was just got my Arctis * Steel series headset and plugged it in and it wasn’t working. Then it started working. But just cut out. Please help i am on xbox and the arctis * don’t work.
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SteelSeries

Customer service issue
Reported by GetHuman-owenmc
Oct 1st, 2018 - 9 mons ago
I have an issue with SteelSeries too
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Seen by 12 customers so far
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GetHuman-owenmc started working on this issue
Oct 1st, 2018 1:14am