my girlfriend ordered me a siberia *** headset off amazon for our * year i have set it...

GetHuman-brownjar's customer service issue with SteelSeries from July 2018

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The issue in GetHuman-brownjar's own words
my girlfriend ordered me a siberia *** headset off amazon for our * year i have set it up how i am suppose to set it up everythings in the right spot it hasnt even been an entire week yet and it just straight up does not work more specifically the chat i have the cord plugged into my controller and i always get this message while im in a party saying that a microphone cannot be found it is plugged in correctly and it is very frustrating cause it is hit or miss it works for one hour then it doesnt work the next i can hear chat audio one minute then i cannot it just does not work what needs to happen for my girlfriend to get her money back and send this headset back to you because it is ridiculous that a ***$ headset doesnt work after a few days of usage
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Customer service issue
Reported by GetHuman-brownjar
Jul 2nd, 2018 - a yr ago
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GetHuman-brownjar started working on this issue
Jul 2nd, 2018 11:26pm
GetHuman-brownjar indicated the issue is not fixed yet.
Jul 6th, 2018 12:43am