With my SteelSeries Siberia *** headset, I am currently having an extremely strange iss...

GetHuman-haroldus's customer service issue with SteelSeries from July 2018

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The issue in GetHuman-haroldus's own words
With my SteelSeries Siberia *** headset, I am currently having an extremely strange issue. The audio channels appear to be flipped, where audio on the right comes in through the left, and audio on the left comes in through the right. This makes it hard to play video games, as it shows sounds as coming from the opposite direction. Sounds from ahead and behind are coming from the correct direction, so the audio is mirrored, not rotated, and simply putting my headset on backwards does not help. I would like assistance to make my audio come in through the correct directions.
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Customer service issue
Reported by GetHuman-haroldus
Jul 1st, 2018 - 10 mons ago
I have an issue with SteelSeries too
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GetHuman-haroldus started working on this issue
Jul 1st, 2018 12:04am