I am using a SteelSeries Arctis * headset. My computer was asking for a mandatory updat...

GetHuman712818's customer service issue with SteelSeries from May 2018

2 views
 | 
394 similar
 | 
0 following
Help with my SteelSeries issue
First: share to improve GetHuman712818's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman712818's next move: send an email to SteelSeries.
Tap the button below to start an email to SteelSeries- it's the best way to get support from them right now. We'll check later to make sure GetHuman712818 got a response or help escalate.
Before contacting them, items GetHuman712818 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman712818's own words
I am using a SteelSeries Arctis * headset. My computer was asking for a mandatory update and updated as soon as I got home. I get on to one of my games and my audio is all screwed up. The settings and stuff was all changed back to defaults, I think. I don't remember what the settings were.
GetHuman712818 did not yet indicate what SteelSeries should do to make this right.
I have an issue with SteelSeries too
How GetHuman712818 fixed the problem
We are waiting for GetHuman712818 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SteelSeries's attention and get better help faster. Tap below to get started.
Having SteelSeries issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman712818 fixes it.
This email address isn't valid

SteelSeries

Customer service issue
Reported by GetHuman712818
May 23rd, 2018 - a yr ago
I have an issue with SteelSeries too
Not resolved
Seen by 2 customers so far
Similar issue to 394 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman712818 started working on this issue
May 23rd, 2018 10:37pm