I've purchased and activated Steam Cards. Your system took my money, but is not allowi...

GetHuman5332260's customer service issue with Steam Software from October 2020

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The issue in GetHuman5332260's own words
I've purchased and activated Steam Cards. Your system took my money, but is not allowing me to access or change my account or to access the products that I have paid you for. the codes you sent by e-mail do not work. Your system does not allow me to send proof of purchase. This is completely unacceptable. * Some human support would be appreciated. My preference would be to update my account information and access the products that I paid for. But if that is not possible, I'd like a full refund and to close my account. I have proof of puchase and can be contacted by phone (***-***-****) or by e-mail below.

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Steam Software

Customer service issue
Reported by GetHuman5332260
Oct 4th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 8169 others
0 customers following this
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GetHuman5332260 started working on this issue
Oct 4th, 2020 8:36pm